Refund policy
Price Match Guarantee at Pro Sound Australia
At Pro Sound Australia, we are dedicated to providing our customers with the best value on audio equipment. If you find a lower advertised price for an identical product anywhere in Australia, we will not only match it but beat it, provided you present proof.
How It Works
- Find a Lower Price: If you discover a lower price on an identical product, simply show us the evidence.
- Price Match and Beat: We’ll match the price and give you an even better deal!
What’s Covered
- Identical Products: The item must be exactly the same and currently in stock at the competitor’s store.
- Availability: The product should be readily available for immediate purchase. Please note that if the item is not in stock, the price may change.
Exclusions
- Non-Identical Products: Items with different warranty terms or specifications.
- Promotional Pricing: Clearance sales, package deals, cashback offers, and similar promotions.
- Unauthorized Dealers: Products from sellers not authorized by the brand or without the item physically in stock.
Terms and Conditions
- Order Types: The guarantee applies to in-person or phone orders only, not online transactions.
- No Returns or Exchanges: This offer is not valid for exchanges or layaways, and we do not accommodate changes of mind.
- Pricing Disclaimer: Please be aware that prices are subject to change, even after an order is placed. In the event of a price adjustment, you will be notified prior to finalising your purchase.
Shipping and Warranty
- Warranty: Please be aware for all warranty and faulty items, customer has to cover all freight costs
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FLAT RATE NON-BULKY ITEMS UPTO 5KGS
- Note: If your order weighs over 5kg, additional shipping charges will apply and will be billed separately via a separate invoice.
At Pro Sound Australia, your satisfaction is our top priority. We’re committed to helping you get the best value for your audio needs!